Exporting multiple invoices or documents from Qvalia

• Download an individual invoice directly in the interface.
• For a consolidated extract, the customer or partner contacts Qvalia and states the scope and format.
• A charge may apply depending on the agreement, contract or accepted quotation.
• Request the extract before closing the account. Data is removed in connection with the closure.

Include this in the request

• company name and organization number or CRN
• account and date range
• document types and direction
• requested format
• whether attachments and metadata should be included
• requested delivery date and contact

Qvalia confirms what can be delivered, the format, transfer method and any charge before work begins.

Before closing an account

Check that you have downloaded or ordered the material you need before closing the account. The account is closed shortly after the request and data is removed in connection with the closure. A closed account should therefore not be treated as an archive or recovery method.

If it still does not work

• Check once more: the account, date range, document types, format and whether attachments are needed.
• Have this ready when contacting support: the information above and a reference to the relevant agreement or quotation if available.
• Contact support: through the support form at the bottom of https://qvalia.com or at help@qvalia.com.