Change or cancel an order you have received and submit the response to your customer.
Go to Orders in the Sales section in the main menu. Click and review the order you wish to respond to.
1. Click Process in the top right corner of the order view.
2. Available response codes:
- Reject
- Acknowledge
- Accept
- Invoice
3. Select response and click Process.
Read more about order responses.
Read more about how to conditionally accept an order.