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  2. Invoice management

How does the Quarantine feature function?

In Quarantine, users can review erroneous invoices and take appropriate action regarding their handling.

In Quarantine, users can review erroneous invoices and take appropriate actions on how they should be handled.

Its functionality ensures the quality of incoming supplier invoices by placing risk invoices in a dedicated view for separate handling.

The criteria for an invoice to be placed in Quarantine are:

  • Identical content regarding invoice number and supplier
  • Low-quality PDF invoices with a risk of issues in OCR scanning

Enable notifications

Quarantine_email_animation

Enable notifications to ensure you don’t miss any transactions placed in quarantine.

  1. In the main menu, go to Settings and select Notifications.
  2. Under Quarantine, check the boxes for the notifications you want to receive.
  3. Ensure that notifications in General settings are turned on.
  4. Choose when you want to receive the notifications under Notification schedule.
  5. Click Save changes.

Read about how to manage invoices in Quarantine.